The process of name transfer, or mutation, of a property within a municipal area is a vital administrative procedure that records a change in the ownership of a property in the official municipal records. This is a mandatory step after any property transaction, such as sale, inheritance, gift, or will, and is crucial for updating tax liabilities and legal ownership.

The service is designed to be user-friendly, providing a step-by-step guide for submitting an application. Applicants need to register on the portal, select the "Mutation of Property" service, and fill in the required details, including property address, previous owner's details, and the new owner's information. The portal also allows for the easy upload of necessary documents. Once the application is submitted, a unique reference number is generated, which can be used to track the application's status in real-time.

The application is then routed to the concerned municipal authority for verification. After due diligence and verification, the competent authority approves the mutation, and the updated property records can be downloaded from the e–District portal.

Once approved, the applicant receives an SMS notification and can download the Revenue Service (Agricultural Land Diverted for Mutation details directly from the portal, Record validity is permanent and has no expiry.